A dentist must be a plumber, electrician, OSHA inspector, computer programmer, radiation examiner, HR specialist, and many other titles to solve the minute–by–minute challenges that may be present.
As any dentist knows, the clinical part of the profession is very important, but the list of duties and responsibilities does not end there. On the subject of business coach, one of the highlights of my career was recognizing that I could not and did not have the time to do all of the jobs in a dental practice. Each staff member must be able to read smiles, faces, and body language when someone is uncomfortable or unhappy in any situation, and be able to respond with an answer or solution.
With the help of my business coach, I have been able to select an excellent staff that shares this vision and is dedicated minute by minute to the comfort and treatment of patients. I enjoy being around people and take seriously the needs of all patients who entrust me to care for one of the most valuable assets they have … their teeth.
So, how does this fit into today’s business world?Īccording to Dr. He tries to live by the motto of “leaving things better than you found them.” A recipient of the Eagle Scout Award and the Vigil Honor of the Order of the Arrow, he continues to be active in the Boy Scouts. Hollar was raised and molded by God–fearing parents in Lenoir, N.C. He agrees with the words and business advice of author and motivational speaker Zig Ziglar when he says, “You can get everything in life that you want, if you help enough other people get what they want.” In addition, his dental practice is likened to the game of tennis - you can never win unless you serve.Īll of this “basic training” began at an early age. Be a servant to others and follow the Golden Rule - “Do unto others as you would have them do unto you.” Hollar’s business philosophy and keys to success are quite basic. Wayne Hollar is a 1993 graduate of the University of North Carolina School of Dentistry.ĭr.
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